Last updated: May 4, 2026 · Version: 1.0
In short: we collect the data you enter in the form to make a simulated demo call to your phone and to follow up commercially. The initial follow-up may be performed by an AI virtual assistant supervised by Dana Noriega. You can request access, rectification, or deletion of your data at any time by emailing info@muktiflow.com.
Dana Noriega, a natural person domiciled in Colombia, acts as the Data Controller and collects and processes the personal data that the Data Subject provides through this Demo Portal. The operation runs under the commercial brand Muktiflow.
This policy is governed by Colombian Statutory Law 1581 of 2012 (General Personal Data Protection Regime), Decree 1377 of 2013, External Circular 002 of 2015 issued by the SIC (Superintendence of Industry and Commerce), and other applicable rules. For Data Subjects located in the European Union or the United Kingdom, the principles of Regulation (EU) 2016/679 (GDPR) are also observed where applicable.
Through the demo form we collect the following categories of data:
We do not collect sensitive data (race, health, religious beliefs, sexual orientation, etc.) nor data from minors.
Processing is based on the prior, express, and informed consent of the Data Subject, expressed by checking the corresponding box in the form and accepting this policy and the Terms and Conditions.
To deliver the service we share strictly necessary data with the following Processors:
The United States is not on the SIC's list of countries with adequate level of protection; however, the above Processors have industry-standard contractual security commitments. By accepting this policy, the Data Subject expressly authorizes this international transfer and transmission for the described purposes.
Data is retained while the commercial relationship with the Data Subject is active and up to twelve (12) months after the last contact, unless a legal rule requires a longer period or the Data Subject requests earlier deletion. Call recordings are retained for a maximum of six (6) months, unless required for audit or claim handling.
Pursuant to Article 8 of Law 1581 of 2012, the Data Subject has the right to:
The Data Subject may exercise their rights by sending a request to info@muktiflow.com, including: (i) full name, (ii) description of the facts giving rise to the request, (iii) notification address, (iv) supporting documents where applicable.
Response timelines (Decree 1377 of 2013):
We implement reasonable technical, human, and administrative measures to protect data against alteration, loss, consultation, use, or unauthorized access: encryption in transit (TLS 1.2+), encryption at rest by the cloud provider, Firebase Auth for the admin panel, rate-limit and reCAPTCHA on the public form, least-privilege principle for service accounts.
The portal uses only essential technical cookies and the Google reCAPTCHA script. It does not use marketing, profiling, or third-party analytics cookies.
This policy may be modified at any time. Substantial changes will be published with the new effective date and, when applicable, communicated to the Data Subject by email.
The Data Subject may file claims with the Superintendence of Industry and Commerce (SIC) of Colombia: www.sic.gov.co.
For any inquiry about this policy, contact: info@muktiflow.com