Last updated: August 14, 2026 · Version: 1.2
Key notice: this is a one-time paid demonstration of $5 USD of the Voice Agent product, with a maximum duration of 2 minutes 30 seconds.
The catalog, products, services, prices, opening hours, and availability mentioned during the call are generated by artificial intelligence based on the data you fill in. They are not real information about your business. We show them to you on screen before calling.
You must answer the call. If you don't, we make 2 more attempts within the next 10 minutes. If you answer none of the 3, there is no refund. The call is recorded.
This Demo Portal is operated by Dana Noriega, a natural person domiciled in Colombia, under the commercial brand Muktiflow, hereinafter the "Provider".
Contact: info@muktiflow.com
Use of the Demo Portal and submission of the form imply full and unconditional acceptance of these Terms and Conditions and the Privacy Policy. If the User does not agree, they must refrain from using the service.
The Demo Portal offers the User a demonstration of the Voice Agent product, consisting of an automated phone call to a number provided by the User, in which an AI-based voice agent talks with the User simulating service for their industry case.
The catalog, products, services, prices, opening hours, appointment or inventory availability, objections, and other content mentioned during the call are generated by artificial intelligence based on the data the User provides in the form. They do not constitute real information about the User's business and do not represent a commercial commitment regarding any product, service, price, or availability.
Before the call is placed, the Demo Portal displays that simulated content on screen to the User, so it can be read and checked before receiving the call.
The demonstration has a one-time cost of $5 USD per call, charged via Bold (Bold S.A.S., Colombian payment processor). The User must complete the payment before the demo call is triggered.
The charge is not a deposit or down payment toward the monthly Voice Agent service. If the User decides to contract the monthly service afterwards, the demo amount is not deducted or credited to the monthly service price. The monthly service additionally carries a one-time implementation fee from $400 USD at contract start, which is billed separately and not included in the monthly fee. The final amount depends on the scope of the integration and is quoted before contracting.
Refund policy: the demo payment is non-refundable, except in the following cases:
User not answering. If the User does not answer their own phone, this does not constitute a technical failure and the call is considered delivered. The Provider will automatically make up to two (2) additional attempts at no extra cost: the first roughly two (2) minutes after the failed attempt, and the second roughly five (5) minutes after that, all within a ten (10) minute window counted from the first attempt. The three (3) attempts together exhaust the paid service.
If the User answers none of the three (3) attempts, the demonstration is considered delivered and no refund applies. It is the User's responsibility to be available and able to receive the call at the number they registered, including checking that their carrier or device does not block international calls or calls from unknown numbers.
Refund requests are handled manually. Response time: up to five (5) business days. Refunds are processed through the same payment method used.
The User declares to be of legal age, have legal capacity to accept these terms, and that the information provided in the form is true, accurate, and up to date. The Provider is not liable for false or inaccurate information provided by the User.
The User undertakes to:
Failure to comply with any of these obligations authorizes the Provider to suspend or cancel access to the service without prior notice.
By accepting these terms, the User expressly consents that the initial commercial follow-up may be performed by an AI-based virtual assistant, supervised by Dana Noriega, via email, WhatsApp (if provided), or phone. The User may request to stop these communications at any time by emailing info@muktiflow.com.
All rights to the software, design, texts, templates, and elements of the Demo Portal are the exclusive property of the Provider or its licensors. The User does not acquire intellectual property rights through use of the service.
The service is provided "as is" and "as available", without warranties of any kind, express or implied. The Provider does not guarantee that the service will be uninterrupted, error-free, or meet specific expectations of the User.
To the maximum extent permitted by applicable law, the Provider shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Demo Portal, including but not limited to: data loss, loss of profits, loss of business opportunities, or decisions made by the User based on the simulated content.
AI-generated content may contain inaccuracies. The User acknowledges this and assumes responsibility for validating any information before using it for commercial or decision-making purposes.
The Provider reserves the right to modify these Terms at any time. Changes will be published with the new effective date. Continued use of the service after publication implies acceptance of the modified terms.
The Provider may suspend or terminate the service at any time, with or without notice, especially in case of misuse, abuse, or for technical or operational reasons.
These Terms are governed by the laws of the Republic of Colombia. Any dispute arising from their interpretation or execution shall be resolved by the competent courts of Bogotá D.C., Colombia, unless mandatory law provides otherwise.
For any inquiry about these Terms: info@muktiflow.com